Estimated Restoration Time

We work hard every day to keep the power on, but sometimes powerful storms or other factors can cause power outages. If this happens, we’ll get your power on as quickly and safely as possible.

How We Determine Your Estimated Time of Restoration

If the power goes out we know that accurate restoration times are important to you. Once you’ve reported your outage, there are many factors that we use to determine when power will be restored.

During non-weather event days:

During severe weather events:

How we restore power after a storm

CMP follows an orderly process to safely restore service after a storm.

  1. Safety comes first. We work with towns and the state to de-energize downed lines, clear roads, and restore critical facilities. 
  2. We repair major facilities. Crews go where they can restore lots of customers quickly. 
  3. We restore equipment and lines that serve smaller groups of customers. 
  4. We focus on restoring service to individual homes and buildings. This phase may start while we're still doing higher-priority work. 


  • Do you offer storm assistance?  
  • What should I do to prepare for a storm?  
  • How do we restore power?  
  • How do I find out when my power will be restored?  
  • How do I report an outage?