Usage, Outage, and Payment Alerts

Now you have an easy way to stay informed about your usage information and outage information.


How it works

Now you have an easy way to stay informed about your CMP account. Sign up for Alerts! You can choose which alerts you want to receive and how you want to receive them - by text message, e-mail, phone, or all three.

Log in now and use our Preferences tab to enroll!

Choose the alerts you want and how you want to receive them


Usage Alerts

Receive alerts and updates about your electricity usage and estimated cost - all made possible by your smart meter! You can choose to receive any of the following alerts:


Outage Alerts 

Stay informed if the power goes out. Receive notifications with the latest information about your power outage, and we'll notify you:


Now you can text us if you lose power

If your electricity is out, we offer simple, easy tools for you to report an outage.


In the event of a life-threatening situation, please call 911.


Choose when you want to receive Outage Alerts

For Outage Alerts, you may select a "Do Not Disturb" time if there are certain hours during the day that you don’t want to receive alerts.


Texting option for Account and Outage Alerts*

If you've signed up to receive Usage Alerts by text, now you can text any of the keywords below to 267898 and receive the following information on your account.

Text Keyword REG*

Text Keyword USAGE

Text Keyword BAL

Text Keyword STATUS

If you'd like a text notification when your payment posts, simply text REG to 267898 to sign up for our NEW payment alerts.

If you've signed up for Usage Alerts, you can text USAGE to 267898 and receive a message with the amount and cost of electricity used through the prior day.

If you'd like to view your account balance and payment due date, simply text BAL to 267898 and we'll get right back to you with a text.

If you're experiencing an outage, you can text STATUS to 267898. You'll get the latest outage information so you can plan.


Once you sign up


More Helpful Links 


Outage Alerts Frequently Asked Questions


  • How do we restore power?  
  • Do you offer storm assistance?  
  • How do I report an outage?  
  • What should I do to prepare for a storm?  
  • How do I find out when my power will be restored?