Help With Your Bill

On November 16, 2022, the Maine Public Utilities Commission announced the 2023 Standard Offer Price (SOP) of $0.17631/kWh. The increase in SOP goes into effect January 1, 2023, giving you some time to plan.

Look at your bill to see how many kWhs you use per month. Some scenarios of how you could be impacted by the SOP increase are presented below.

550 kWh
750 kWh
850 kWh
1,000 kWh
1,200 kWh
1,500 kWh
CMP Delivery (7/1/22)
SOP Supply (1/1/23)
Increase in SOP cost (1/1/22-1/1/23)
Total Bundled (1/1/23)

CMP delivers power to you, other companies — not CMP — supply your electricity. CMP does not make money from electricity supply and does not control the cost.

We understand that this increase is significant, and we have tools that can help you manage your account. Managing your monthly usage can help you reduce the amount of your monthly bill. You can consider using these tips to reduce your energy use while maintaining your comfort.

We also offer SimplePay (or Budget Billing) to help manage seasonal fluctuations in your electricity bill. You can enroll by logging into your account and choosing the ‘Sign Up for SimplePay’ in the ‘I Want to…’ section on the MyAccount tab or call us at 800.750.4000 for assistance.

If you need help with your bill, you are not alone. We want to help, and there are a number of programs designed to meet a variety of needs for you and your family.

Call 2-1-1 for more information

If you or someone you know needs utility or heating assistance, call 2-1-1 if calling from Maine, or call 877.463.6207, or text your zip code to 898-211, or visit for information about services available throughout Maine. 2-1-1 is Maine's 24/7 health and human services information and referral system.

NEW Winter Energy Relief Program to aid residents with high heating costs

The NEW Winter Energy Relief Payment Program is designed to aid residents with high heating costs this winter. Assistance through this program will be issued through July 17,2023. To determine if you’re eligible please apply directly with your local CAA. You do not have to apply for HEAP in order to seek assistance from the Winter Energy emergency benefit.

Maine's Homeowner Assistance Fund (HAF)

The Maine HAF is a free, federal relief program for homeowners financially impacted by COVID-19 who are behind on their mortgage, housing, property tax or utility payments and are at risk of foreclosure. The program, which can provide up to $50,000 per eligible household, is funded through the U.S. Dept. of Treasury and administered by the Maine Bureau of Consumer Credit Protection. To learn more and apply, visit

Home Energy Assistance Program (HEAP)

HEAP provides federal grant money to qualified customers to help pay their heating costs and may also assist with weatherization needs. Contact your local CAA to apply for HEAP. Qualifying for HEAP is the first step to be eligible to apply for the additional programs below.

To qualify for HEAP, your household income must fall within HEAP guidelines.

If you pay court ordered child support, you may be able to deduct the amounts paid from your household's income.­ If your household income is over the HEAP income guidelines, you may be able to deduct a portion of the amount you paid for medical expenses.

Poverty Level Household Size
1 2 3 4 5 6 7 8 9 10
1 Month $2,433 $3,181 $3,930 $4,678 $5,427 $6,175 $6,315 $6,456 $6,596 $6,736
3 Months $7,298 $9,543 $11,789 $14,034 $16,280 $18,525 $18,946 $19,367 $19,788 $20,209
12 Months $29,191 $38,172 $47,154 $56,136 $65,118 $74,100 $75,784 $77,468 $79,152 $80,836

Electricity Lifeline Program (ELP)

CMP's ELP Program offers qualified customers a credit of up to $900 annually on their electric bill. The amount of your ELP credit is based on household income and estimated electricity usage. See our ELP fact sheet for more information. Apply for ELP at your local CAA.

Oxygen Pump/Ventilator Assistance Program

Customers who qualify for CMP's ELP may also be eligible to participate in our Oxygen Pump/Ventilator Assistance Program if CMP has a current Lifelight form. This program provides additional bill credits to customers who must use an oxygen pump or ventilator for at least 8 hours per day for health-related reasons. Apply for this program at your local CAA. If you've already enrolled in ELP, you must provide the completed Lifelight form to receive this assistance.

Arrearage Management Program (AMP)

The AMP helps qualified customers who are enrolled in HEAP reduce their past due balance by as much as $300 each month, as long as current monthly payments are made in full and on time. See our AMP fact sheet for more information and apply for the AMP here.

Friend Alert

CMP’s Friend Alert Third Party Notification service offers you extra peace of mind. A friend, agency or organization you designate will receive a copy of any important notices we may send to you. This may also be helpful if you are helping someone else with their bill, like an elderly parent, friend or neighbor. They can designate you as their Friend Alert. For more information, please call us at 800.750.4000.

Hearing and Speech Impairment Assistance

If you use a telephone (TTY) device in your home, dial 711 and ask the Maine Relay Service operator to contact us at 800.750.4000.

Documents and Resources

More information

If you are interested in learning more or enrolling in any of these free services, contact us or contact your local CAA.

Location Address

Augusta Area:

Kennebec Valley Community Action Buker Community Center

22 Armory Street

Augusta, Maine 04330

Tel: 800.542.8227

Tel: 207.622.4761


Bangor Area:

Penquis Community Action Program

262 Harlow Street

Bangor, Maine 04402.1162

Tel: 800.215.4942

Tel: 207.973.3630


Bath Area:

Kennebec Valley Community Action

62 Middle Street

Wiscasset, Maine 04578

Tel: 800.542.8227


Belfast Area:

Waldo Community Action Partners

9 Field Street, P.O. Box 130

Belfast, Maine 04915

Tel: 800.498.3025

Tel: 207.338.3025


Biddeford Area:

York County Community Action Corp.

15 York Street / Building 9

Biddeford, Maine 04005

Tel: 800.644.4202

Tel: 207.283.2402


Dover-Foxcroft Area:


50 North Street

Dover-Foxcroft, Maine 04426

Tel: 800.215.4942

Tel: 207.564.7116


Ellsworth Area:

Downeast Community Partners

248 Bucksport Road

Ellsworth, Maine 04605

Tel: 207.664.2424

Farmington Area:

Western Maine Community Action Corp.

20A Church Street, P.O. Box 200

East Wilton, Maine 04234

Tel: 800.645.9636

Tel: 207.645.3764


Kittery Area:

York County Community Action Corp.

120 Rogers Road

Kittery, Maine 03904

Tel: 800.965.5762

Tel: 207.439.2699


Lewiston Area:

Community Concepts

240 Bates Street

Lewiston, ME 04240

Tel: 800.866.5588

Tel: 207.795.4065


Portland Area:

The Opportunity Alliance

50 Lydia Lane

South Portland, Maine 04106

Tel: 207.553.5800

Tel: 877.429.6884

Portland Area:

222 St. John Street, Suite 207

Portland, ME 04102

Tel: 207.553.5900

Tel: 877.429.6884

Rockland Area:

Penquis Community Action Program

315 Main Street

Rockland, Maine 04841

Tel: 800.215.4942

Tel: 207.596.0361


Sanford Area:

York County Community Action Corp.

6 Spruce Street

Sanford, Maine 04073

Tel: 800.965.5762

Tel: 207.324.5762


Skowhegan Area:

Kennebec Valley Community Action Program

26 Mary Street

Skowhegan, Maine 09476

Tel: 800.542.8227

Tel: 207.474.8487


South Paris Area:


Community Concepts, Inc.

17-19 Market Square

South Paris, Maine 04281

Tel: 800.866.5588

Tel: 207.743.7716


Waterville Area:

Kennebec Valley Community Action Program

97 Water Street

Waterville, Maine 04901

Tel: 800.542.8227

Tel: 207.859.1500

Providing Proof of Identification

If you have been asked to provide proof of identification, please go to this page with instructions and download the Application for Electric Service, have it notarized, and return it to us.