Emergency Resources

Outage and Storm Assistance (24 hours a day, every day)

To report an outage or an electrical emergency, please visit Outage Central or contact us at 800.696.1000.

For a life-threatening electricity emergency, please call 911.

To receive updates on restoration, visit Outage Central. 
During major storm events, we also offer updates on Twitter and Facebook.

LifeLight Support

Customers with life support systems or other special needs that depend on electricity service will be notified of planned interruptions of service for scheduled maintenance or repairs. We'll also contact you during unplanned outages with information to help you plan for your needs. Should you need assistance during an outage, please contact us at 800.696.1000.

Resource Links


  • How do I report an outage?  
  • How do we restore power?  
  • Do you offer storm assistance?  
  • What should I do to prepare for a storm?  
  • How do I find out when my power will be restored?