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For your convenience, we offer a variety of online service options for you. These services are secure and easy to use — and they are available around the clock for your convenience. Learn more in the Account section.
We have the latest password and security protections in place to prevent others from accessing your personal data. You data can only be downloaded through the secured log in to your account.
I have a system that generates electricity, what’s in my Download My Data file?
If you have a single meter with a system that generates electricity, the generation will appear in channel 20. If you have multiple meters to measure electricity consumed and electricity generated then you will see two different service point identification numbers and both meters will display data in channel 10.
Please send us an email with your questions. Please choose “Green Button” from the list of topics as the primary reason for your correspondence to expedite.
You can use the .csv format data to conduct an analysis of your electricity usage in a personal spreadsheet. Or, you can use the .xml format with Green Button apps available online that will analyze your hourly electricity usage data.
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