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We welcome your comments and will respond to your questions or concerns.
In case of an emergencyIf you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.696.1000 for electricity outages or trouble, or use our |
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Ending Your Service:
Customer Care FAQs:
Email:
- Use our form to send us an immediate email
Phone:
- Residential customers: 800.750.4000
Live Support Hours: Mon-Fri 7:30 a.m. - 6:00 p.m.
Self-Service Automated Phone Support 24x7
- Commercial / Industrial customers: 800.565.3181
Live Support Hours: Mon-Fri 7:30 a.m. - 5:00 p.m.
Self-Service Automated Phone Support 24x7
- Corporate Office: 800.565.0121
- Credit & Collections: 800.686.4044
Other Numbers:
- Hearing/Speech impaired (TTY): Dial 711
- Dig Safe: 811 or 888.DIG-SAFE or 888.344.7233
Mailing Addresses:
- Payments: CMP, P.O. Box 847810, Boston, MA 02284-7810
- Customer Service: CMP, 83 Edison Drive, Augusta, ME 04336
- Corporate office: CMP, 83 Edison Drive, Augusta, ME 04336
Frequently Asked Questions:
- Find your answers
Energy Theft:
- Fill out our Report Energy Theft form
Property and Casualty Claim:
- Fill out our property and casualty claim form
Shareholder Services:
Thoughts on our Website:
- Send us your Feedback on our website .
