Central Maine Power Continues Major Push in Storm Recovery
Utility crews from 14 states and two Canadian provinces assisting with the effort
FOR IMMEDIATE RELEASE
AUGUSTA, Maine November 3, 2017 Central Maine Power Co. (CMP), a subsidiary of AVANGRID Inc. (NYSE: AGR), a diversified energy and utility company, has more than 3,000 people working on storm recovery today. As of 4 p.m., the number of outages is 53,000.
"We are getting support from utilities and contractors in 14 states and the Canadian provinces of New Brunswick and Quebec," said CMP President and CEO Sara Burns. "We and our customers welcome the crews who have come to help us. We are focused on restoring service for customers and keeping everyone safe in the process, and appreciate customers" patience and support as we continue to recover from this unprecedented event.
The company expects to have service restored to the majority customers by late Saturday. The only exceptions could be homes on remote camp lines and in areas where flooding or downed trees prevent access. Restoration estimates by town are being updated http://www.cmpco.com/outages/outageinformation.html with the most current information.
"At this stage of the storm recovery, outage numbers may fluctuate as additional trees and limbs fall and come in contact with power lines. It is also possible that crews may need to temporarily disrupt power to circuits to perform work safely." Burns said. We have reached the point where each repair brings back fewer and fewer customers, but we continue to make steady progress."
The company's workforce of more than 3,000 people includes tree clearing crews, line and substation repair crews, and safety, logistics, assessors, and mechanical repair personnel.
"Our crews are working as quickly and safely as possible, and we ask people to refrain from approaching them with questions that can slow their work and create safety concerns, said CMP spokesperson Gail Rice. We encourage customers to go to our website for restoration updates, and let our crews focus on safety as they go about their tasks."
CMP offers customers the following tips to stay safe and comfortable.
During a power interruption:
- Power outages can be reported on line at CMP's mobile-friendly website (https://m.cmpco.com/mt/ecmp.cmpco.com/WebOutage) or by calling 1.800.696.1000. Our systems automatically create a work order and set the stage for dispatch of crews to the outage location.
- When using an emergency heating source, like a wood stove, fireplace, or kerosene heater, keep fuels away from the flames and be sure to ventilate properly.
- Never use grills or camp stoves indoors they can give off dangerous gases
- Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours or longer if you minimize the opening of refrigerator and freezer doors.
- Turn off or unplug major appliances to avoid overloading circuits when power is restored.
After power is restored:
Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
If a basement or home was flooded, have an electrician check the home before contacting CMP to have services turned on.
Replenish any emergency supplies used during the storm.
CMP urges customers to stay clear of any downed power lines or fallen trees that may be tangled in lines. It also reminds drivers to use caution when approaching utility crews. The working conditions are difficult, and the workers appreciate everyone's consideration for their safety.
Additional information on storm safety and restoration, including a town-by-town listing of outages in the CMP service area with an area map, can be found on CMP's web site at www.cmpco.com.
About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a diversified energy and utility company with more than $31 billion in assets and operations in 27 states. The company owns regulated utilities and electricity generation assets through two primary lines of business, Avangrid Networks and Avangrid Renewables. Avangrid Networks is comprised of eight electric and natural gas utilities, serving approximately 3.2 million customers in New York and New England. Avangrid Renewables operates more than 6 gigawatts of owned and controlled renewable generation capacity, primarily through wind and solar, in 22 states across the United States. AVANGRID employs approximately 6,800 people. For more information, visit www.avangrid.com.
About CMP: Central Maine Power Company (CMP) is a subsidiary of AVANGRID, Inc. (NYSE: AGR). As Maine's largest electricity transmission and distribution utility, CMP serves 618,000 homes and businesses, representing about 80% of Maine's customer base. J.D. Power and Associates has ranked the company #1 in customer satisfaction seven times. For more information, visit www.cmpco.com.