CMP Prepared to Respond to Strong Wind and Rain

Focus is on crew and customer safety in windy conditions

AUGUSTA, Maine — November 30, 2020 

Central Maine Power (CMP) is prepared to respond to power outages that may be caused by strong wind gusts Monday night and Tuesday. The company has about 1000 employees and contractors positioned to support restoration including 500 internal and contract line workers, 200 tree workers and 250 support staff.  

“We have prepositioned crews across the service area so that we can respond to outages tonight and early tomorrow. Based on current forecasts we expect that the coast will be impacted more heavily, and we advise all customers to use caution if they have any need to be outside tonight,” said Kerri Therriault, Director of Electric Operations for CMP.

“We expect most outages will be caused by tree limbs blowing and falling onto wires and poles, and by trees outside the company’s trimming zone uprooting in the wind.”
Ensuring the safety of line crews is the highest priority; when it is too windy, lineworkers cannot go up in buckets to make repairs.

CMP is also working with local and County Emergency Management Officials to understand priorities for clearing any downed wires and debris, ensuring the safe travel of emergency vehicles.

CMP continues to observe all COVID-19 safety protocols in storm response including:
- Working in separate teams to minimize contact
- Restricting visitor access to company facilities
- Entering a customer residence only in the event of emergency and after assessing risk
- Maintaining appropriate social distancing in the field
- Allowing one employee per vehicle
- Wearing masks as situations require
Customers may use online tools, accessible at www.cmpco.com to report and monitor outages.

If you lose service:

To report an outage, visit Outage Central at cmpco.com. Customers may also report an outage using CMP’s 24/7 automated phone system at 800.696.1000. 

Keep sensitive electronic appliances such as computers, TVs and stereos plugged into a surge protector, or unplug them. They could be damaged if a power surge occurs when electricity is restored.
Keep refrigerator and freezer doors closed. For information about food safety, visit http://www.foodsafety.gov/keep/charts/refridg_food.html.

For customers with generators:

  • Hire a licensed electrician to install permanent generators and transfer switches.
  • Properly ground all portable generators.
  • Carefully read and observe all instructions in your generator’s operating manual.
  • Never run a generator indoors, or even in an open garage.
  • If your carbon monoxide detector goes off – get out of the building immediately and call 911.
  • Do not store fuel indoors or try to refuel a generator while it’s running.
  • Refer to CMP’s web page on generator safety

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About CMP: Central Maine Power Company (CMP), a subsidiary of AVANGRID, Inc., is Maine’s largest electricity transmission and distribution utility. Established in 1899 and based in Augusta, Maine, CMP serves approximately 624,000 customers across 346 communities in central and southern Maine. It operates approximately 23,500 miles of distribution lines and 2,900 miles of transmission lines. Over the last decade, the company has invested approximately $2.6 billion in Maine system infrastructure. In 2019, CMP was named Large Business of the Year by the Kennebec Valley United Way. For more information, visit www.cmpco.com.

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $34 billion in assets and operations in 24 U.S. states. With headquarters in Orange, Connecticut, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 6,600 people. AVANGRID supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2019 and 2020 by the Ethisphere Institute. For more information, visit www.avangrid.com.


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