CMP Responding to Outages Caused by High Winds

Crews and contactors positioned for coastal event

AUGUSTA, Maine — September 30, 2020 – Central Maine Power (CMP) is responding to outages caused by gusty winds that forecasters expect to last most of Wednesday. With winds expected to gust over 40 mph near the coast, the company is focusing resources there but is responding across its service area. With trees still carrying heavy foliage and the potential for the ground to saturate with heavy rain, outages are caused by heavy branches and trees falling onto lines, frequently from outside CMP’s regularly maintained trimming zone.

“We have been tracking this event this week and secured contractors to work with us to respond as quickly as we can to the outages the winds will cause today,” said Kerri Therriault, director of Electric Operations

CMP prioritizes the safety of all employees and contractors.

“High winds can prevent crews from safely using the buckets on the trucks. We will address what we can on the ground and with automated tools until lineworkers can safely go up to the lines in buckets,” Theriault added.

In addition to 100 CMP line crews, the company has assistance from 70 in-state contractor line crews and has 100 tree crews in the field as well.

CMP is also working with local and County Emergency Management Officials to understand County and local priorities for clearing any downed wires and debris, ensuring the safe travel of emergency vehicles.

CMP continues to observe all COVID-19 safety protocols in storm response including:

- Working in separate teams to minimize contact
- Restricting visitor access to company facilities
- Entering a customer residence only in the event of emergency and after assessing risk
- Maintaining appropriate social distancing in the field
- Allowing one employee per vehicle
- Wearing masks as situations require

Customers may use online tools, accessible at to report and monitor outages.

If you lose service:

  • To report an outage, visit Outage Central at Customers may also report an outage using CMP’s 24/7 automated phone system at 800.696.1000.
  • Keep sensitive electronic appliances such as computers, TVs and stereos plugged into a surge protector, or unplug them. They could be damaged if a power surge occurs when electricity is restored.
  • Keep refrigerator and freezer doors closed. For information about food safety, visit

For customers with generators:

  • Hire a licensed electrician to install permanent generators and transfer switches.
  • Properly ground all portable generators.
  • Carefully read and observe all instructions in your generator’s operating manual.
  • Never run a generator indoors, or even in an open garage.
  • If your carbon monoxide detector goes off – get out of the building immediately and call 911.
  • Do not store fuel indoors or try to refuel a generator while it’s running.
  • Refer to CMP’s web page on generator safety.

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About CMP: Central Maine Power Company (CMP), a subsidiary of AVANGRID, Inc., is Maine’s largest electricity transmission and distribution utility. Established in 1899 and based in Augusta, Maine, CMP serves approximately 624,000 customers across 346 communities in central and southern Maine. It operates approximately 23,500 miles of distribution lines and 2,900 miles of transmission lines. Over the last decade, the company has invested approximately $2.6 billion in Maine system infrastructure. In 2019, CMP was named Large Business of the Year by the Kennebec Valley United Way. For more information, visit


About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a leading, sustainable energy company with approximately $34 billion in assets and operations in 24 U.S. states. With headquarters in Orange, Connecticut, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 6,600 people. AVANGRID supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2019 and 2020 by the Ethisphere Institute. For more information, visit

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