Audit verifies project quality management system meets strict international standards. 

Rochester, NY – Iberdrola USA Networks, a subsidiary of Iberdrola USA, announced today that the quality management system it developed for its operating companies, Central Maine Power, New York State Electric & Gas, and Rochester Gas and Electric,  to manage the design, construction and commissioning of large electric and natural gas capital projects is now certified as ISO 9001:2008 compliant.

The ISO 9001:2008 is an internationally recognized set of standards for quality management systems developed and published by the International Organization for Standardization (ISO).

To achieve certification, the engineering and project management team at Iberdrola USA Networks, had to demonstrate its system had the proper controls, met all regulatory requirements, incorporated a continuous improvement mechanism and was compliant with all the international standards. SGS United Kingdom Ltd. Systems & Services, an independent management-consulting firm, conducted the certification audit in June.

“Iberdrola has a legacy of implementing the most advanced quality standards to manage its global businesses”, said Bob Kump, CEO of Iberdrola USA Networks. “This particular ISO certification will give our stakeholders, including state regulators in Maine and New York an added measure of confidence in our ability to manage very large and complex capital projects.”

The new quality management system:
• sets common documentation standards from project start through commissioning
• assures conformity to all customer and statutory & regulatory requirements
• generates accurate and consistent project management metrics
• establishes a process for continuous improvement
• enhances customer satisfaction

Iberdrola USA Networks is an energy services and delivery company that serves nearly three million customers in upstate New York and New England through its five regulated operating companies: Central Maine Power (CMP) – electricity delivery; Maine Natural Gas (MNG) – natural gas delivery; New Hampshire Gas (NHG) – propane gas/air delivery; New York State Electric & Gas (NYSEG) – electricity and natural gas delivery; and Rochester Gas and Electric (RG&E) - electricity and natural gas delivery.