Answers to Frequently Asked Questions
Our mobile app can be downloaded and installed on your mobile device, while our mobile friendly website runs directly in the mobile browser on your smart phone or other mobile device. Both will allow you to access your account information, report an outage and contact us directly from your mobile device.
For Apple devices:
- Requires iOS 12.0 or later.
- Requires iPadOS 12.0 or later.
- Requires MacOS 11.0 or later and a Mac with Apple M1 chip.
- Compatible with iPhone, iPad, iPod touch, and Mac with Apple M1 chip.
For Android devices:
- Android 5.0 (Lollipop) and up
Our mobile app is completely free to download and install!
Our mobile app lets you access and manage your account information, make a payment and report an outage.
Biometric login is a secure way to login to your account using Face or Touch ID, or Fingerprint Sign. This can be managed after you initially enter your password.
Simply search Central Maine Power in the App Store or in Google Play. IOS devices would use the Apple Store and Android devices would access through the Google Play app stores.
If you already have a My Account online profile, you can use your existing login and password to access the mobile app. If you do not have an online profile, you can create one by clicking “Need help logging in” on the Login page of the mobile app.
Most customers will have access to the mobile app if they have an online login; however, the mobile app is tailored for our residential customers.
The information you see in the mobile app is shown in real-time, so it's always accurate.