Terms and Conditions

To review the terms of services, please download a section of the document as a PDF or MS Word DOC.  To review a specific portion of a section, download the Index of Currently Effective Terms & Conditions to help you see which section contains that specific portion.

Index of Currently Effective Terms & Conditions
Service Territory
Section 1 - The Electric Rate Schedule
Section 2 - Application for Service
Section 3 - Classification of Service
Section 4 - Service Limitations
Section 6 - Credit 
Section 7 - Extensions
Section 8 - Rights, Permits and Approvals
Section 9 - Introduction of Service
Section 10 - Customer's Premises
Section 11 - Customer's Use of Service
Section 12 - Meters
Section 13 - Special Facilities
Section 15 -  Disconnection by the Company 
Section 16 - Termination of Service 
Section 17 - Demand 
Section 18 - General 
Demand Side Management Program:
Section 33 - Residential Electricity Lifeline Program 
Section 43 - Electricity Providers 
Section 44 - Transmission Services 
Section 45 - Custom Solutions Program
Section 49 - Conservation Assessment 
Section 50 - Electric Lifeline Program Assessment 
Section 51 - Small Generator Aggregation 
Section 52 - Electric Thermal Storage Pilot Program
Section 53 - Municipal Ownership of Streetlights
Section 54 - Arrearage Management Program 
Section 55 – Small Generator Interconnection Procedures
Section 56 - Net Energy Billing Renewable Energy Credit (REC) Aggregation Option
Section 57 - Net Energy Billing 

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