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SimplePay FAQs
SimplePay is an easy way to help manage your electricity bill. When you sign up for SimplePay, we’ll set a monthly payment amount that’s based on your electricity bills over the past 12 months. That way you know what you’ll be paying each month — even before you open the envelope!
SimplePay evens out your payments for electricity. You pay the same amount each month even when your usage goes up or down. On an annual basis, you’ll still pay the same amount, but without the month-to-month fluctuations. All of your account details will still be displayed on the bill each month.
SimplePay is FREE! So are our other payment options like eBill. Find out more information about eBill.
Just complete our online form to apply!
You’re free to go off the plan at any time. Just call us, and your next bill will reflect any credits or payments due.
At the six-month mark, we’ll review your account and if your usage has changed significantly from the previous year, the payment amount will be adjusted. You will have a bill message noting any adjustments to your SimplePay amount. To ensure your continued participation in the plan, pay the complete SimplePay amount indicated each month by the payment due date. And any time you have a question about SimplePay, please contact us.
We’ll automatically re-enroll you in the plan and determine the payment amount again, based on your most recent 12 months’ bills and your actual account balance at that time. You’ll receive a message on your bill informing you of the new payment amount.
Yes you can! View and pay your CMP bill online every month by signing up for our paperless eBill service. Learn more about eBill. You’ll find information about all our payment options available to you.
