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Outage and Storm Assistance (24 hours a day, every day)

If your electricity service is out, we encourage you to notify us by reporting an outage 800.696.1000 or contact 911.

To report an electricity outage or get an outage update, access Outage Central.

Submit a claim form damage to customer equipment.

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Unable to find what you need? You can go to the Frequently Asked Questions for more information, or send us a message using this online form. Messages are reviewed during our normal business hours (8 a.m. to 5 p.m. Monday through Friday, except holidays). The information that you provide will be used to respond to your message.
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How do I contact CMP for non-emergencies?
How do I contact CMP for non-emergencies?
Customer Service: 800.750.4000 (7:30 a.m. - 5 p.m., Monday - Friday)

New Service: 800.750.4000 (7:00 a.m. - 4:00 p.m., Monday - Friday)

Payment Arrangements: 800.686.4044

Hearing/Speech Impaired (TTY): Dial 711

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How do I contact CMP for an emergency?
How do I contact CMP for an emergency?
If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.696.1000 for electricity outages or trouble.

To report an electricity outage, please call 800.696.1000 or visit Outage Central.
Where can I find information about current programs and products?
Where can I find information about current programs and products?
Go to our online Order Publications to request frequently used information for your home. You can also view publications and additional materials or print out our order form.

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