Terms and Conditions

Terms and Conditions

To review the terms of services, please download a section of the document as a PDF or MS Word DOC.  To review a specific portion of a section, download the Index of Currently Effective Terms & Conditions to help you see which section contains that specific portion.

Index of Currently Effective Terms & Conditions
Service Territory
Section 1 -  The Electric Rate Schedule
Section 2 -  Application for Service
Section 3 -  Classification of Service
Section 4 -  Service Limitations
Section 6 -  Credit 
Section 7 -  Extensions
Section 8 -  Rights, Permits and Approvals
Section 9 -  Introduction of Service
Section 10 -  Customer's Premises
Section 11 -  Customer's Use of Service
Section 12 -  Meters
Section 13 -  Special Facilities
Section 15 -   Disconnection by the Company  
Section 16 -  Termination of Service  
Section 17 -  Demand  
Section 18 -  General  
Section 19 -  Electric Vehicle Charging Station Make-Ready Pilot Program
Demand Side Management Program:
Section 33 -  Residential Electricity Lifeline Program  
Section 43 -  Electricity Providers  
Section 44 -  Transmission Services  
Section 45 -  Custom Solutions Program
Section 49 -  Conservation Assessment  
Section 50 -  Electric Lifeline Program Assessment  
Section 51 -  Small Generator Aggregation  
Section 52 -  Electric Thermal Storage Pilot Program
Section 53 -  Municipal Ownership of Streetlights
Section 54 -  Arrearage Management Program  
Section 55 –  Small Generator Interconnection Procedures
Section 56 -  Net Energy Billing Renewable Energy Credit (REC) Aggregation Option
Section 57 -  Net Energy Billing
Section 58 - Service Standards
Section 59 -  Maine Green Power Billing Program
Section 60 - Generator Interconnection Transmission System Impact Studies
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