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New! CMP Alerts

New! CMP Alerts

Now you have an easy way to stay informed about your CMP account. Sign up for CMP Alerts! You can choose which alerts you want to receive and how you want to receive them – by text message, email, phone, or all three.

 

Types of Alerts

Outage Alerts: Stay informed if the power goes out. Receive notifications with the latest information about your power outage, and we'll notify you:

    • If we're tracking severe weather that could cause power outages in your area
    • If we detect a power outage in your area, with the estimated time
      we’ll have power restored
    • If the estimated restoration time changes
    • Once we have restored power in your area

We’ll also notify you of any upcoming system improvements in your area.

 

Usage Alerts: Receive alerts and updates about your electricity usage and estimated cost - all made possible by your smart meter! You can choose to receive any of the following alerts:

      • Usage Update: Receive weekly updates with your usage, estimated cost, and daily averages for the current billing period
      • Usage Amount Exceeded: Set a monthly electricity usage or dollar amount, and we'll notify you if/when you exceed that amount
      • Usage Change: We'll notify you of big changes to your daily usage. Specifically, if your daily usage is 50% higher or 75% lower than your past 30-day average usage for three days in a row


How it works

Get started online

      • Log in to your online CMP account, or simply create an account if you don’t have one

Choose the alerts you want and how you want to receive them

      •  Enter your contact information for each of the alerts you'd like to receive
      •  Receive alerts by text message, email, voice message, or all three
      • Add up to five contacts for each type of delivery method (text message, email and/or voice message)

Choose when you want to receive Outage Alerts

      • For Outage Alerts, you may select a  Do Not Disturb time if there are certain hours during the day that you don’t want to receive alerts

Once you sign up

      • If you choose to receive alerts by text message, the first time you add a cell phone number, you'll receive a text message asking to confirm your enrollment. Reply "Yes" to complete your enrollment and you're done! (You only need to do this once per phone number.)
      • You can change your contact information or stop receiving alerts at any time

More information

 
 

Outage Alerts Benefits 

Sign up for CMP Alerts and we'll notify you:

  • If we detect an outage at your location with the estimated time power will be restored
  • If the estimated restoration time changes
  • When power is restored

 
 

Usage Alerts Benefits

Sign up for CMP Alerts and we'll notify you:

  • About your weekly usage, estimated costs and daily average usage
  • If your electricity usage or monthly costs exceed an amount you've set
  • Big changes to your daily usage