New! CMP Alerts
Now you have an easy way to stay informed about your CMP account. Sign up for CMP Alerts! You can choose which alerts you want to receive and how you want to receive them – by text message, email, phone, or all three.
Types of Alerts
Outage Alerts: Stay informed if the power goes out. Receive notifications with the latest information about your power outage, and we'll notify you:
If we're tracking severe weather that could cause power outages in your area
If we detect a power outage in your area, with the estimated time
we’ll have power restored
If the estimated restoration time changes
Once we have restored power in your area
We’ll also notify you of any upcoming system improvements in your area.
New! Text STATUS for an update
Usage Alerts: Receive alerts and updates about your electricity usage and estimated cost - all made possible by your smart meter! You can choose to receive any of the following alerts:
Usage Update: Receive weekly updates with your usage, estimated cost, and daily averages for the current billing period
Usage Amount Exceeded: Set a monthly electricity usage or dollar amount, and we'll notify you if/when you exceed that amount
- Usage Change: We'll notify you of big changes to your daily usage. Specifically, if your daily usage is 50% higher or 75% lower than your past 30-day average usage for three days in a row
- New! Text USAGE for an update
Now, two way texting!
We've added new texting options to our CMP Alerts service for you! If you've signed up to receive Outage Alerts or Usage Alerts by text message, now you can text any of the keywords below to us at 267898 and receive the following information on your account.
How it works
Get started online
to your online CMP account, or simply create an account if you don’t have one
Choose the alerts you want and how you want to receive them
Enter your contact information for each of the alerts you'd like to receive
Receive alerts by text message, email, voice message, or all three
Add up to five contacts for each type of delivery method (text message, email and/or voice message)
Choose when you want to receive Outage Alerts
Once you sign up
If you choose to receive alerts by text message, the first time you add a cell phone number, you'll receive a text message asking to confirm your enrollment. Reply "Yes" to complete your enrollment and you're done! (You only need to do this once per phone number.)
You can change your contact information or stop receiving alerts at any time