1. What was the main reason for visiting our site? Please choose from the following:
Account/bill information
Outage information
Information about energy management/conservation programs
Information about CMP
Employment opportunities at CMP
Information about Competitive Electricity Providers
Information about safety
Information about electricity and/or delivery prices
Information about Customer Choice/Deregulation
Information about electric products/appliances
Industry news
Nothing specific, just browsing
Other (please specify):
2. How completely do you agree or disagree with the statement, "This site helped me get what I needed."?
Disagree Completely Agree Completely
1 2 3 4 5
If you didn't get what you needed, what did you need?
3. I found navigating this site:
Very difficult
Somewhat difficult
Fairly Easy
Easy
Very Easy
4. The quality level of the content I observed on the site was of:
High Quality
Average Quality
Low Quality
5. The web site features I liked the most were:
6. The web site features I liked the least were:
7. I think you could make the following changes to improve your web site:
8. Please use the space below for any other comments or suggestions you may have:
Please tell us about yourself - but only if you feel comfortable doing so!
1. Your age group. Please choose from the following:
Younger than 18
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
Older than 64
2. Gender. Please choose from the following:
Female
Male
3. Education (highest level completed). Please choose from the following:
Some high school
High school graduate
Two Year / Technical college
Some college
College graduate
Some graduate work / graduate degree
We want to make sure that we are providing excellent customer service. If you have had problems with our website or would like a CMP representative to contact you, please complete the information below:
Name:
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Account Number:
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