Contact Us

We welcome your comments and will respond to your questions or concerns.

In case of an emergency

If you are experiencing a life-threatening electricity emergency, please call 911 immediately.

Otherwise, please contact us at 800.696.1000 for electricity outages or trouble, or use our
online form to report an outage.

If you are having trouble making a payment because the site is not displaying correctly, please follow these instructions to clear old files and fix the issue.

Ending Your Service:

Turn off Service

Customer Care FAQs:

Frequently Asked Questions

Email:

Use our form to send us an immediate email

Phone:

Residential customers: 800.750.4000
Live Support Hours: Mon-Fri 7:30 a.m. - 6 p.m.
New Service Support Hours: Mon-Fri 7:30 a.m. - 4 p.m.
Self-Service Automated Phone Support 24x7
Non-Residential customers: 800.565.3181
Live Support Hours: Mon-Fri 7:30 a.m. - 5 p.m.
Self-Service Automated Phone Support 24x7
Corporate Office: 800.565.0121
Credit & Collections: 800.686.4044

Translation services are available when calling us for support. Just ask your Customer Service Representative.

We want to speak your language! The following links are instructions regarding how to use web-based translation services based on your choice of browser.