Contact Us
We welcome your comments and will respond to your questions or concerns.
In case of an emergencyIf you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.696.1000 for electricity outages or trouble, or use our |
If you are having trouble making a payment because the site is not displaying correctly, please follow these instructions to clear old files and fix the issue.
Ending Your Service:
Customer Care FAQs:
Email:
- Use our form to send us an immediate email
Phone:
- Residential customers: 800.750.4000
Live Support Hours: Mon-Fri 7:30 a.m. - 6:00 p.m.
Self-Service Automated Phone Support 24x7 - Commercial / Industrial customers: 800.565.3181
- Corporate Office: 800.565.0121
- Residential Credit & Collections: 800.686.4044
Other Numbers:
- Hearing/Speech impaired (TTY): Dial 711
- Dig Safe: 811 or 888.DIG-SAFE or 888.344.7233
Mailing Addresses:
- Payments: CMP, P.O. Box 847810, Boston, MA 02284-7810
- Customer Service: CMP, 83 Edison Drive, Augusta, ME 04336
- Corporate office: CMP, 83 Edison Drive, Augusta, ME 04336
Frequently Asked Questions:
- Find your answers
Energy Theft:
- Fill out our Report Energy Theft form
Property and Casualty Claim:
- Fill out our property and casualty claim form
Shareholder Services:
Thoughts on our Website:
- Send us your Feedback on our website.
Economic Development:
- Visit us online or contact us at 800.456.5153 to learn more about economic incentive programs for existing commercial and industrial customers planning to expand or new businesses interested in locating in our service territory.
