Emergency Contact

Outage and Storm Assistance (24 hours a day, every day)

If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise please contact us at 800.696.1000 for outages or trouble.

  • To report an outage, access Outage Central
  • To receive updates on restoration, visit Outage Central  
  • During major storm events, we also offer updates on Twitter and Facebook.

Life Support

Customers with life support systems or other special needs that depend on electricity service will be notified of planned interruptions of service for scheduled maintenance or repairs. We'll also contact you during unplanned outages with information to help you plan for your needs. Should you need assistance during an outage, please contact us at 800.696.1000.

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