CMP Launching First "Community Connection" Mobile Information Center in Westbrook
These mobile centers will provide new opportunities for CMP customers to ask questions and receive in-person assistance at locations customers are familiar with.
WESTBROOK, ME — June 27, 2023 — Central Maine Power (CMP) is launching a new program to allow customers to ask questions and receive information in-person at locations they are familiar with.
Beginning in Westbrook, Maine on Wednesday, June 28, 2023, the first of CMP’s Community Connection Information Centers will be at the Westbrook Community Center’s Bridge StrEAT Food Park event. Between 4:00 p.m. and 6:00 p.m., CMP will have a team of employees available to answer customer questions and provide account assistance.
“Every day, our customer service employees work diligently to respond to customer needs in our contact center and online. We also know that speaking with people in-person, having a face-to-face to conversation about billing, electric service, home energy use and other topics can make a valuable difference in our customers’ lives,” said Linda Ball, Vice President of Customer Service for CMP. “This is an exciting opportunity to be available to our customers in a new and different way; we’re looking forward to meeting our customers in person.”
“I am pleased CMP has chosen Westbrook for the first of these mobile centers,” said Westbrook Mayor, Michael Foley. “Our growing community, with many new residents, businesses and unique developments like Rock Row that stand alone in Maine, is the perfect place for productive conversations and innovative opportunities like this.”
The street address for Wednesday’s event is 426 Bridge Street, Westbrook, Maine.
As part of customer outreach this summer, CMP will announce additional events in the coming weeks.
Our company is excited to partner with community leaders on this project.
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About Central Maine Power: Central Maine Power Company (CMP), a subsidiary of Avangrid, Inc., is Maine’s largest electricity transmission and distribution utility. Established in 1899 and based in Augusta, Maine, CMP serves approximately 646,000 customers across 346 communities in central and southern Maine. It operates approximately 23,500 miles of distribution lines and 2,900 miles of transmission lines. Over the last decade, the company has invested approximately $3.5 billion in Maine system infrastructure. For more information, visit cmpco.com.
About Avangrid: Avangrid, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $41 billion in assets and operations in 24 U.S. states, Avangrid has two primary lines of business: networks and renewables. Through its networks business, Avangrid owns and operates eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Through its renewables business, Avangrid owns and operates a portfolio of renewable energy generation facilities across the United States. Avangrid employs more than 7,500 people and has been recognized by JUST Capital in 2021, 2022 and 2023 as one of the JUST 100 companies – a ranking of America’s best corporate citizens. In 2023, Avangrid ranked first within the utility sector for its commitment to the environment. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2023 for the fifth consecutive year by the Ethisphere Institute. Avangrid is a member of the group of companies controlled by Iberdrola, S.A. For more information, visit avangrid.com.