CMP Brings In-Person Customer Support and Energy-Saving Resources to Maine Communities This Fall

Customers can meet one-on-one with CMP representatives to get answers, explore assistance programs, and learn ways to manage energy use and costs ahead of winter. 

 

AUGUSTA, ME – October 13, 2026 – Central Maine Power (CMP), a subsidiary of Avangrid, Inc., is announcing its next series of nearly a dozen Community Connection Events taking place across Maine this fall. The free, walk-in events provide customers with the opportunity to meet face-to-face with CMP representatives, ask questions, and learn about programs and tools designed to help manage energy use and costs ahead of the winter heating season. 

 

As temperatures begin to drop, CMP encourages customers to take advantage of these in-person events to better understand their electric bills, explore available assistance programs, and learn about resources that can help them make informed decisions about their energy use. 

 

"As we head into the colder months, we want customers to know we're here to help," said Mark Morisette, Vice President of Customer Service at CMP. "Whether you have questions about your bill, want to learn more about available assistance programs, or are looking for ways to better understand and manage your energy use, our team is ready to connect. We encourage customers to reach out early, explore the resources available to them, and work with us on a plan that fits their household's needs before winter arrives." 

 

Community Connection Events are designed to bring customer support directly into local communities, making it easier for customers to access information and assistance close to home. Representatives will be available to discuss electric bills and account questions, connect customers with payment assistance and support programs, review payment options, demonstrate online tools that help track energy use and costs, and share energy-saving tips that can help customers prepare for the winter season. 

 

Customers are welcome to stop by at any time during the scheduled event hours. No appointment is necessary. 

 

Upcoming CMP Community Connection Events:  

Thursday, October 15th 

  • 9:00 a.m. to 1:00 p.m.  

  • Spectrum Generations, Muskie Center (38 Gold Street, Waterville)  

 

Wednesday, October 21st 

  • 9:00 a.m. to 1:00 p.m. 

  • Spectrum Generations, Cohen Center (22 Town Farm Road, Hallowell) 

 

Monday, November 2nd 

  • 3:00 p.m. to 5:00 p.m. 

  • Boys and Girls Clubs of Kennebec Valley (14 Pray Street, Gardiner) 

Tuesday, November 3rd 

  • 12:00 p.m. to 3:00 p.m. 

  • Senior’s Plus Wilton (284 Maine Street, Suite 100, Wilton) 

Thursday, November 5th 

  • 10:00 a.m. to 2:00 p.m. 

  • CLC YMCA Damariscotta (525 Main Street, Damariscotta) 

Saturday, November 7th 

  • 9:00 a.m. to 3:00 p.m. 

  • Brunswick Harvest Fest, Harriet Beecher Stow Elementary School (44 McKeen Street, Brunswick) 

 

Thursday, November 12th 

  • 1:00 p.m. to 3:00 p.m. 

  • Dexter Town Council Chamber (23 Main Street, Dexter) 

Wednesday, November 18th 

  • 9:00 a.m. to 1:00 p.m. 

  • Spectrum Generations, Cohen Center (22 Town Farm Road, Hallowell) 

Thursday, November 19th 

  • 9:00 a.m. to 1:00 p.m. 

  • Spectrum Generations, Muskie Center (38 Gold Street, Waterville)  

 

 

 

CMP plans to host additional Community Connection Events through the end of 2026. The company has already hosted more than 50 events this year and nearly 200 since the program launched in 2023, helping customers connect with resources, get answers to questions, and learn about programs available to support them. 

 

Customers seeking assistance can contact CMP Customer Service at 1-800-750-4000 or visit CMP’s Help with Bill webpage for information about payment arrangements, energy-saving resources, and financial assistance programs.