Usage Help

We have the latest password and security protections in place to prevent others from accessing your personal data. Your data can only be downloaded through a secured log in to your account.

You can use the .csv format data to conduct an analysis of your electricity usage in a personal spreadsheet. Or, you can use the .xml format with Green Button apps available online that will analyze your hourly electricity usage data.

If you have a single meter with a system that generates electricity, the generation will appear in channel 20.  If you have multiple meters to measure electricity consumed and electricity generated then you will see two different service point identification numbers and both meters will display data in channel 10.

Switching to light-emitting diodes (LEDs) or compact fluorescent light bulbs (CFLs) is an easy way to use energy safely and wisely. It’s a change that will go a long way in helping you to reduce energy waste, greenhouse gas emissions, and the amount you spend on energy costs.

By using energy wisely, you can increase the comfort of your home, help protect the environment and better manage your energy costs. We have 76 low-cost, no-cost energy saving tips for your heating and cooling, kitchen, bath, laundry, attic, basement, water heater, living areas and the exterior of your home.