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Account Help
Frequently Asked Questions
Reset password emails are sent instantly, if you have not received the reset password email yet, check your spam folder.
- Click on Log In
- Follow the instructions as they are displayed to log in or to create your Online Services Login ID and Password.
- To create a Login ID and Password, you’ll need to enter your account number.
- From the website, click on the "Sign In / Register" button option in the top right corner on any CMP website page.
- Make a selection between "Forgot password?" and "Forgot ID?" link options.
- Enter the Account number OR email address associated with the account.
- Answer the security question.
- Enter a new password and confirm your password.
- Click on submit - you should receive an email instantly.
(check your spam folder for the reset password email)
You can view publications and additional materials in our Energy Library.
Customer Service: 800.750.4000 (7:30 a.m. - 6 p.m., Monday - Friday)
New Service: 800.750.4000 (7:00 a.m. - 4:00 p.m., Monday - Friday)
Payment Arrangements: 800.686.4044
Deaf and Hard of Hearing (TTY): Dial 711
Dig Safe: 811