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Central Maine Power Past Halfway Mark in Storm Recovery

 Additional Crews Head to Maine From Throughout the Northeast

 

 

CMP President and CEO Sara Burns shows Governor Paul LePage a work plan for power restoration in the Midcoast.
On Wednesday, the Governor visited CMP’s Brunswick Service Center, then toured storm-damaged parts of Phippsburg.

 

FOR IMMEDIATE RELEASE

 

AUGUSTA, Maine — November 1, 2017 — Central Maine Power Co. (CMP), a subsidiary of AVANGRID Inc. (NYSE: AGR), a diversified energy and utility company, has passed the halfway point in its recovery from the wind and rain storms that hit Maine earlier this week. At 4 p.m. Wednesday, an estimated 190,000 homes and businesses remained without service following a wind and rain storm that hit Maine earlier this week. That is down from a peak of 404,000 at midday Monday.


During a tour of storm-damaged areas in Maine’s Midcoast today, Governor Paul LePage praised CMP’s efforts and urged Maine residents to help one another while the company recovers from the storm, which caused an unprecedented number of power outages across the state.


“This storm has been unprecedented; no single storm has caused a higher number of outages,” said CMP President and CEO Sara Burns. “We restored service to more than 100,000 customers yesterday, and today’s progress puts us over the halfway mark toward our Saturday goal to complete the restoration in all but a few remote or inaccessible locations.”


The company expects to have service restored to the majority of customers by late Saturday. The only exceptions could be homes on remote camp lines and in areas where flooding or downed trees prevent access. Preliminary estimated restoration times will be listed when they’re available on the company’s website: http://www.cmpco.com/outages/outageinformation.html.


CMP continues to grow its workforce of tree clearing crews, line and substation repair crews, and safety, logistics, assessors, and mechanical repair personnel. An estimated 1,800 people were on the job this morning. Several hundred additional lineworkers and tree-clearing personnel are due to arrive later today, Thursday, and Friday.


“Our crews are working as quickly and safely as possible, and we ask people to refrain from approaching them with questions that can slow their work and create safety concerns,” said CMP spokesperson Gail Rice. “We encourage customers to go to our website for restoration updates, and let our crews focus on safety as they go about their tasks.”


CMP offers customers the following tips to stay safe and comfortable.


During a power interruption:

  • Power outages can be reported on line at CMP’s mobile-friendly website (https://m.cmpco.com/mt/ecmp.cmpco.com/WebOutage) or by calling 1.800.696.1000. Our systems automatically create a work order and set the stage for dispatch of crews to the outage location.
  • Bookmark the Outage Central page at http://www.cmpco.com/Outages/default.html (mobile friendly at https://m.cmpco.com/mt/www.cmpco.com) and follow us on Facebook and Twitter for current outage and safety information.
  • When using an emergency heating source, like a wood stove, fireplace, or kerosene heater, keep fuels away from the flames and be sure to ventilate properly.
  • Never use grills or camp stoves indoors — they can give off dangerous gases.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours or longer if you minimize the opening of refrigerator and freezer doors.
  • Turn off or unplug major appliances to avoid overloading circuits when power is restored.


For customers with generators:

  • Hire a licensed electrician to install permanent generators and transfer switches.
  • Properly ground all portable generators.
  • Carefully read and observe all instructions in your generator’s operating manual.
  • Never run a generator indoors, or even in an open garage.
  • If your carbon monoxide detector goes off – get out of the building immediately and call 911.
  • Do not store fuel indoors or try to refuel a generator while it’s running.
  • Visit http://www.cmpco.com/Outages/storm_safety.html for additional storm safety information.


After Power Is Restored

  • Turn on appliances and sensitive electronic equipment one at a time to avoid overloading circuits.
  • If a basement or home was flooded, have an electrician check the home before contacting CMP to have services turned on.
  • Replenish any emergency supplies used during the storm.

 

The company urges customers to use caution if they see downed lines.

 

“Everyone should stay clear of any downed power lines or fallen trees that may be tangled in the lines,” said Rice. “All downed lines should be considered live and dangerous. Customers should leave the clean-up to our crews, who are trained and equipped to handle these situations safely.”


CMP also reminds drivers to use caution when approaching utility crews. The working conditions are difficult, and the workers appreciate everyone’s consideration for their safety.


Additional information on storm safety and restoration, including a town-by-town listing of outages in the CMP service area with an area map, can be found on CMP’s web site at www.cmpco.com.

 

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About AVANGRID: AVANGRID, Inc. (NYSE: AGR) is a diversified energy and utility company with more than $31 billion in assets and operations in 27 states. The company owns regulated utilities and electricity generation assets through two primary lines of business, Avangrid Networks and Avangrid Renewables. Avangrid Networks is comprised of eight electric and natural gas utilities, serving approximately 3.2 million customers in New York and New England. Avangrid Renewables operates more than 6 gigawatts of owned and controlled renewable generation capacity, primarily through wind and solar, in 22 states across the United States. AVANGRID employs approximately 6,800 people. For more information, visit www.avangrid.com.

 

About CMP: Central Maine Power Company (CMP) is a subsidiary of AVANGRID, Inc. (NYSE: AGR). As Maine’s largest electricity transmission and distribution utility, CMP serves 618,000 homes and businesses, representing about 80% of Maine’s customer base. J.D. Power and Associates has ranked the company #1 in customer satisfaction seven times. For more information, visit www.cmpco.com.

 

Media Contact:

Gail Rice 
gail.rice@avangrid.com
207.622.NEWS