Central Maine Power Company, 83 Edison Drive, Augusta, ME 04336 (207) 622-NEWS
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Media Contact: Gail Rice (207) 622 NEWS
CMP Renews Alert to Customers About Payment Collection Scams
AUGUSTA, Maine, November 5, 2013 — Central Maine Power Company (CMP), a subsidiary of Iberdrola USA, is renewing its warnings about fraudulent schemes to collect payments from utility customers. People claiming to represent CMP have been calling customers and demanding immediate payment. Some instruct customers to deposit cash or a money order into bogus accounts through convenience store cash transfer systems. Others try to get customers to call a specified number and provide financial information for the payment. The caller has tried to work his deception mostly on the owners of small businesses and restaurants in the Lewiston-Auburn, Portland, and Augusta areas, but some residential customers have also reported receiving these suspicious calls.
CMP renews its alert customers about this scam and offers these tips to keep account information secure:
CMP will not call a customer for payment if his or her account is in good standing;
Customers who need to make an urgent payment should do so only through the CMP website, at one of the payment agents listed on the website at www.cmpco.com
, or by calling the utility.
Customers who have any questions about a call for an overdue payment are urged to contact CMP by calling 1 (800) 750-4000.
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About Central Maine Power Company (CMP): Central Maine Power Company, a subsidiary of Iberdrola USA, is Maine’s largest electricity transmission and distribution utility. The company delivers about 9 billion kilowatt hours of electricity annually to more than 600,000 homes and businesses, representing about 80% of Maine’s annual consumer sales of electricity. The company has been ranked #1 in customer satisfaction seven times by J.D. Power and Associates. For more information, visit cmpco.com .
About Iberdrola USA: Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company serving more than 2.4 million customers in upstate New York and New England. For more information about Iberdrola USA, visit www.iberdrolausa.com.