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CMP News

Central Maine Power Company, 83 Edison Drive, Augusta, ME 04336

Contact:   John Carroll        



CMP has restored power to more than 125,000 customers

AUGUSTA, Maine, October 30, 2011, 4:30 p.m. — Central Maine Power Company (CMP) has passed the half-way mark in its storm recovery, as 76,000 remain without power. The company estimates that the storm knocked out power to more than 207,000 customers since late Saturday evening, with a peak of nearly 145,000 outages on Sunday morning.


“Crews have restored service to all hospitals and other critical facilities, plus more than 125,000 customers,” said John Carroll, spokesperson for Central Maine Power. “Broken or sagging limbs are responsible for most of the damage, so the crews have been able to work quickly, but the storm has affected a large area. We’ve made a lot of progress restoring the backbone of our system, including transmission lines, substations, and three-phase distribution lines, but it is likely to be several more days before our crews reach many customers on secondary roads and in rural areas.”


CMP expects to restore all transmission lines and substations by the end of the day, and complete their damage assessment along primary roadside lines and in urban communities later tonight.


“Some towns may have trick-or-treaters out on the streets tonight, so we hope everyone will take extra precautions if they are walking or driving,” said Carroll. “Many streets will still be darker than normal, and there may be damaged utility equipment on the ground or hanging below normal heights. Our crews have been reminded to use extra caution, and we hope parents and drivers will take special care to stay clear of our crews and keep youngsters safe.”


Outages by county as of 4:30 p.m:

York: 28,084 -- 25%
Cumberland: 12,504 -- 8%
Androscoggin: 9,760 -- 18%
Lincoln: 7,914 -- 30%
Kennebec: 7,110 -- 10%
Sagadahoc: 4,342 -- 21%
Franklin: 1,561 -- 7%
Knox: 1,448 -- 6%
Oxford: 1,105 -- 3%
Waldo: 891 -- 4%
Somerset: 837 -- 3%
Penobscot: 41 -- 0%
Piscataquis: 40 -- 0%
Hancock: 36 -- 1%
Total: 75,673 -- 13%

CMP urges customers to report outages to the toll-free outage hotline: 1-800-696-1000.


CMP also reminds drivers to use caution when approaching utility crews at night or on slippery roads. The working conditions are difficult, and the workers appreciate everyone’s consideration for their safety.


Customers using generators are urged to follow all instructions in the equipment’s owners manual. Generators should never be run indoors, or even in an open garage. For more information on safe generator operation, refer to CMP’s web page on generator safety:


Additional information on storm safety and restoration, including a town-by-town listing of outages in the CMP service area with an area map, can be found on CMP’s web site at


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About CMP and Iberdrola USA: CMP, a subsidiary of Iberdrola USA, is Maine’s largest electricity transmission and distribution company, serving more than 600,000 customers. The company has been ranked #1 in customer satisfaction four times by J.D. Power and Associates. Iberdrola USA, a subsidiary of global energy leader Iberdrola, S.A., is an energy services and delivery company with more than 2.4 million customers in upstate New York and New England. We are a team of dedicated individuals working as one to deliver value to our customers, employees and shareholders. By providing outstanding customer service and exceptional reliability, while holding safety and the environment in high regard, we aspire to be a world-class energy company.
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