Outage and Storm Assistance (24 hours a day, every day)
To report an outage or an electrical emergency, please visit Outage Central
or contact us at 1.800.696.1000.
For a life-threatening electricity emergency, please call 911.
To receive updates on restoration, visit Outage Central.
During major storm events, we also offer updates on Twitter and Facebook.
Customers with life support systems or other special needs that depend on electricity service will be notified of planned interruptions of service for scheduled maintenance or repairs. We'll also contact you during uplanned outages with information to help you plan for your needs. Should you need assistance during an outage, please contact us at 1.800.696.1000.